Ghana Customs Advances Modernization with WCOWACAM Project

Ghana Customs Advances Modernization with WCOWACAM Project

The World Customs Organization (WCO) assessed the impact of the WCO-WACAM project's support to the Ghana Revenue Authority (GRA), revealing significant progress in stakeholder engagement, human resource management, and strategic management. The WCO will continue to deepen its cooperation with the GRA, assisting its modernization efforts and enhancing trade facilitation. This collaboration aims to contribute to Ghana's economic development by streamlining customs procedures and fostering a more efficient trading environment. The WCO remains committed to supporting the GRA in achieving its strategic goals.

12/30/2025 Customs Knowledge
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Botswana Overhauls Tax Agency for Improved Efficiency

Botswana Overhauls Tax Agency for Improved Efficiency

The Botswana Unified Revenue Service (BURS), in collaboration with the WCO, implemented a competency-based human resource management program. This initiative aimed to enhance organizational performance, improve employee engagement, and strengthen border management. The program focused on identifying and developing the necessary skills and knowledge for BURS staff to effectively carry out their duties, ultimately contributing to a more efficient and effective tax administration system in Botswana. The partnership with WCO provided valuable expertise and support in the design and implementation of the competency model.

01/05/2026 Customs Knowledge
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Whitehorse Airport: Yukon's Gateway to Adventure and Human Connection

Whitehorse Airport: Yukon's Gateway to Adventure and Human Connection

Erik Nielsen Whitehorse Airport, located in Canada, is the main aviation hub for Whitehorse city, with IATA code YXY and ICAO code CYXY. The airport supports both domestic and international flights to accommodate the growing demand for passenger and cargo services. In recent years, the tourism industry has flourished, leading to a rapid increase in traveler traffic. Additionally, the surrounding natural beauty attracts a large number of visitors. Airport facilities are continually upgraded to ensure safety and convenience for travelers.

07/28/2025 Airport Codes
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WCO Backs Palestinian Customs Modernization Efforts

WCO Backs Palestinian Customs Modernization Efforts

The World Customs Organization (WCO) is assisting Palestine Customs in modernizing its Human Resource Management (HRM) through a workshop held in Tunis. This support focuses on building a competency-based HRM system, including developing a job directory, competency framework, competency dictionary, and job descriptions. WCO experts will provide remote support to ensure the successful implementation of these reforms. The initiative aims to improve the efficiency and international competitiveness of Palestine Customs by strengthening its workforce and aligning HR practices with international standards.

01/05/2026 Customs Knowledge
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Mali Customs Boosts Economy with Modernization Talent Training

Mali Customs Boosts Economy with Modernization Talent Training

With the support of the World Customs Organization (WCO), Mali Customs has initiated a modernization reform of Human Resource Management (HRM) aimed at building a competency-based modern HRM system. Through diagnostic assessments, capacity building, and the refinement of the position system, Mali Customs has laid the foundation for creating an excellent customs workforce. This aims to better serve the country's economic development by improving efficiency and effectiveness in customs operations and fostering a culture of continuous improvement within the organization.

01/05/2026 Customs Knowledge
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Malawi Revenue Authority Adopts Competencybased HR System

Malawi Revenue Authority Adopts Competencybased HR System

With the support of the WCO and Sida-WCO TFCM Programme, the Malawi Revenue Authority (MRA) is actively building a competency-based human resource management system (CBHRM) to enhance organizational effectiveness. This initiative aims to improve talent selection, customize training programs, implement objective performance evaluations, and optimize career development. MRA's experience provides valuable lessons for other developing countries' tax administrations. The CBHRM framework helps MRA to strategically manage its workforce, ensuring it possesses the necessary skills and knowledge to effectively administer taxes and contribute to national development.

01/05/2026 Customs Knowledge
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Tunisia Boosts Customs Audits with WCO Assistance

Tunisia Boosts Customs Audits with WCO Assistance

The World Customs Organization (WCO) held a national workshop on Post Clearance Audit (PCA) in Tunisia, aiming to enhance the Tunisian Customs' PCA capabilities. The workshop covered WCO guidelines interpretation, human resource management, case studies, and group discussions. It assisted Tunisian Customs in optimizing audit processes, addressing risks in complex trade environments, and promoting economic development. The training sought to improve efficiency and effectiveness in identifying and addressing compliance issues after goods have been released, contributing to a more secure and predictable trade environment.

01/05/2026 Customs Knowledge
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Freight Forwarding Logistics Resource Guide: Begin Your International Trade Journey

Freight Forwarding Logistics Resource Guide: Begin Your International Trade Journey

This article aims to explore commonly used website navigation in the freight forwarding industry, assisting professionals in efficiently obtaining information and resources to promote business development. By introducing websites related to major site searches, import tariff inquiries, government agencies, finance, and practical tools, readers can enhance their competitiveness in international trade.

07/17/2025 Logistics Encyclopedia
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IATA Launches SMS Certification to Enhance Ground Safety

IATA Launches SMS Certification to Enhance Ground Safety

The IATA Ground Operations Safety Management System (SMS) Certification course aims to equip Ground Service Provider (GSP) managers with the knowledge of risk management, accident prevention, and operational efficiency improvement. The course covers SMS framework, risk management principles, human factors, and safety performance monitoring. Delivered by IATA-certified instructors, it aims to enhance corporate competitiveness and gain customer trust. This certification helps GSPs implement robust safety management systems, leading to safer and more efficient ground operations.

01/05/2026 Logistics Encyclopedia
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